ITIL 4 Foundation
Course Outlines
Module 1: Concept of Service Mangement
Module 2: Adopt and Adopt Service Management
Module 3: Four Dimensions of Service Mangement
Module 4: Service Value System (SVC)
Module 5: Service Value Chain (SVC)
Module 6: The ITIL Practices
Module 7: ITIL Practices in detail
Course Introduction
The course is in Arabic
This Course can be run in one laptop or PC and It should have Windows Operating System
The Course will be available for one year duration
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Phone: +249913861072/+249119641984/+249100111624
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